Check out time is 1:00 p.m. Should you require a later departure time, please speak to Guest Services to check for availability and additional charges. An area has been provided for luggage storage should a late check-out not be possible. Touch 7902

• Adventure Center Desk Hours | Friday & Saturday: 9am-8pm, Sunday: 9am-6pm (For details, call 231.549.7256)
• Avalanche Bay Indoor Waterpark | Friday: 4-9pm, Saturday: 11am-8pm, Sunday: 9am-4pm
• Avalanche Bay Arcade | Friday: 4-10pm, Saturday: 11am-1opm, Sunday: 9am-4:30pm
• Bike Rentals | Friday-Sunday: 9am-5pm | Electric Bike Rental | Friday-Sunday: 9am-5pm
• Clock Tower Lodge Pool & Fitness| Daily: 10am-10pm
• Dial A Ride Shuttle Service | Friday-Sunday: 8am-11pm | House Guests Only
• Guided Fly Fishing | Available at Boyne Outfitters | Reservations required, call 231.549.6064
• Mountain Grand Lodge and Spa Pool & Fitness | Daily: 6am-10pm
• The Spa at Boyne Mountain | Spa Facility Hours - Friday & Saturday: 7am-7pm, Sunday: 7am-4pm, Monday & Thursday: 7am-7pm
• Zipline Adventure Tours | Friday-Sunday. Reservations required, call 231.549.7256  

TELEVISION

Your remote controlled television has complimentary channels. Please refer to the table below.

TV Guide Interactive 0

WFQX-TV – FOX 3

WPBN-TV – NBC 4

TBS 5

WCML-TV – PBS 6

TV Guide 7

WGTU – ABC 8

QVC 9

WWTV – CBS 10

WGN 12

The Learning Channel 13

Educational Access 13

CSPAN 14

E! 15

The Disney Channel 16

ESPN 17

Lifetime 18

Trinity Broadcasting/TBN 19

VH1 20

Outdoor Life Network 21

USA 22

Nickelodeon-East 23

A&E 24

The National Network 25

The Weather Channel 26

Comedy Central 27

Food Network 28

MTV 29

ABC Family 30

ESPN2 31

FOX News Channel 32

CNN 33

The Discovery Channel 34

Fox Sports Net Detroit 35

TNT 36

CNBC 37

History 38

Cartoon Network 41

Do It Yourself 42

National Geographic 43

Game Show 45

Hallmark Channel 46

Golf Channel 47

Court TV 48

AMC 50

Boyne Experience 51

FX 52

Boyne Realty 53

HGTV/Home and Garden 54

CNN Headline News 98

SAFE DEPOSIT BOXES

ALWAYS LOCK UP MONEY AND VALUABLES TO PREVENT THEFT. Safe Deposit Boxes are provided for your use at the Mountain Grand Lodge and Spa Front Desk.

DOUBLE LOCKS AND CHAINS

For additional security, utilize the deadbolt lock provided on your door upon entering. As an additional precaution, please secure the safety bar.

ADMITTANCE

Do not admit any person into your suite without first making identification.
A “peep-hole” has been provided in your door for this convenience. If there is any doubt about the person’s identity, contact Guest Services, extension 7902.

Room Keycard

Do safeguard your room keycard. Do not leave your keycard in your room or give it out to others.

FIRE EVACUATION PROCEDURES

The Mountain Grand Lodge has been engineered to meet and exceed fire codes, so there is little chance of a fire occurring. For your own peace of mind and for your safety in case there is a fire, please read the following information carefully:

PLAN AHEAD:

• When checking into your suite, be sure to know where the fire exits are so that you can locate them in the dark.

• Locate the fire alarms and extinguishers located on your floor.

• If your family is with you, arrange a meeting place outside of the Lodge so you will know everyone is safe.

• Keep your suite keycard where you can find it quickly.

IF YOU FIND A FIRE:

• Remain calm.

• Pull the nearest fire alarm.

• Call the hotel’s emergency number (Touch 7901) and give your
exact location.

• Do not attempt to extinguish the fire. Evacuate the area immediately.

• The Boyne Mountain staff and fire department personnel will assist you in your evacuation efforts.

IF THE FIRE ALARM SOUNDS:

• Remain calm.

• Take your suite keycard with you.

• If smoke is present, crawl or stay near the floor, air is freshest.

• Test the doors for heat before you open them. If the door is hot, do not open the door. If the door is cool, open it carefully, looking for smoke. If there is smoke outside, close the door immediately.

• If the hallway is clear, quickly head towards the nearest exit. Do not use the elevators.

• Exit with caution. Test the door for heat before opening and watch for black smoke in the stairwell.

• Do not leave doors open.

• If the fire exit is unsafe or begins to fill with black smoke from below, take the stairwell up and find a clear hallway in which to cross to the opposite fire exit; then proceed down and out of the building. If this is impossible, return to your suite and remain calm.

IF YOU MUST STAY IN YOUR SUITE:

• Call the Boyne Mountain emergency number (Touch 7901) to let the operator know of your exact location.

• Keep exterior doors or windows closed to prevent smoke from being drawn into your suite.

• Immediately fill the bathtub with water. Use an ice bucket or similar object to drench the carpet with water.

• Place wet towels, sheets or blankets under the door to your suite to keep smoke from entering.

• Cover any air vents with a wet cloth.

• Keep a wet cloth over your nose and mouth to filter out smoke.

• Place something in your window to let fire personnel know you are still in
your suite.

• Leave your suite door unlocked if possible and remain calm.

TORNADO EVACUATION PROCEDURES

In the event of a tornado emergency the National Weather Service will issue a “Tornado Warning” to all local radio and television stations for broadcast. Guests should proceed immediately to the Mountain Grand Lodge basement in the event of such an emergency.

ONCE THE EVACUATION ORDER HAS BEEN GIVEN:

• Immediately proceed to the nearest stairwell. Do not use the elevators.

• Proceed completely down the stairwell to the basement level. Do not exit outside the building.

• The Boyne Mountain staff will assist you to “safe” areas of the Mountain Grand Lodge.

IF YOU ARE UNABLE TO LEAVE YOUR SUITE:

• Call extension 911 and give the operator your exact location.

• Seek refuge in the bathtub placing pillows and blankets on top of you to protect from flying debris.

• The Boyne Mountain staff will attempt to reach your location and aid you in evacuating to a safe area of the Mountain Grand Lodge.

EMERGENCY EXITS

In the event of a fire or other emergency, please go to the nearest stairwell exit as shown on the back of your suite door. Do not attempt to use the elevators unless instructed to do so by rescue personnel.

The Mountain Grand Lodge Emergency Number is “0”
For any Medical or police emergency dial 911.

LIFT TICKETS

Boyne USA Resorts offers 117 slopes for skiing and snowboarding with 70km of perfectly groomed cross country trails. Lift tickets are interchangeable between Boyne Mountain and The Highlands at HArbor Springs. Lifts and groomed slopes are open daily from 9:00 a.m. - 4:30 p.m. Night skiing is Wednesday through Saturday 9 a.m. to 9 p.m. Night skiing starts December 26 and ends on the third Friday in March. The rope tow is free to all skiers. Discount lift tickets for Houseguests are available at Guest Services. For more information about the slopes, please review the trail guide and brochure available from our Concierge.

SKI REPORT

Call 800.GO.BOYNE (462.6963) for a current ski report during the winter
season. Check out www.boyne.com for the on-hill live cam. Houseguests may call for up-to-date ski information. Touch 6002

SKI AND SNOWBOARD RENTAL

See Boyne Country Sports in the “Recreation & Shopping” section of
this directory.

TUBING

Winter tubing parks are located at Boyne Mountain and The Highlands at Harbor Springs. Guest Services is at your service with further details. Touch 7902

FITNESS ROOM

Facility includes:
• Cardiovascular Training • Pilates Studio
• Strength Circuit • Athletic Class Programming
• Free Weights • Indoor/Outdoor Pool Courtyard
• Aerobic Studio • Two Outdoor Whirlpools

POOL

Pool hours are from 7:00 a.m. to 10:00 p.m. Please note there is no 

lifeguard on duty and no diving is allowed. An adult must supervise 

children in the pool area. Touch 7902

For Guest safety, absolutely no glass bottles, containers or porcelain plates are allowed on the pool deck. Safety equipment and preservers should never be used for playing or fun.

POOL TOWELS

Pool towels are available at the pool. Please do not use the towels provided in your suite.

AIRLINES

Boyne Mountain is serviced through two airports, the Traverse City Cherry Capital Airport and the Pellston Regional Airport. Contact Concierge if you require assistance. Touch 7904 

AIRPORT TRANSPORTATION

Transportation to and from Traverse City and Pellston can be arranged through Concierge. Touch 7907

AREA INFORMATION

Area brochures are available from Concierge.

BELL STAND

If you require assistance with your luggage, valet service, ice refills, dry cleaning or any other special request, the Bell Staff is at your service.  Touch 7905

CAR RENTAL

Our Concierge can arrange car rental to meet your transportation needs.
Touch 7907

Enterprise Car Rental, Petoskey 231.439.9272

Hertz Rent A Car, Pellston 231.539.8404

Thrifty Car Rental, Petoskey 231.347.3241
Local phone call charges will apply.

World-class golf awaits you at Boyne Mountain, Boyne Highlands, Bay Harbor Golf Club and Crooked Tree golf Club. Carved from rolling terrain, are eight of the region’s finest championship golf courses, plus a nine-hole executive course at Boyne Highlands. Below is a list of courses, driving ranges and their locations. For today’s tee time availability, please call the appropriate course directly as listed below. For future tee times: Touch 6026 or 6040

BOYNE MOUNTAIN

The Monument

Par 72, Slope 138, Yardage 7061.
Touch 6028 for tee times and lessons.

The Alpine

Par 72, Slope 136, Yardage 7045.
Practice Facility.                                                                                      

Touch 6028 for tee times and lessons.

THE HIGHLANDS AT HARBOR SPRINGS

The Heather
Par 72, Slope 136, Yardage 7025.
Touch 3029 for tee times and lessons.

The Moor
Par 72, Slope 135, Yardage 6809.
Touch 3028 for tee times and lessons.

Donald Ross Memorial
Par 72, Slope 136, Yardage 6814.
Touch 3028 for tee times and lessons.

Arthur Hills
Par 72, Slope 144, Yardage 7312.
Touch 3028 for tee times and lessons.

Guest Laundry

Washers and dryers are available for Guest use. For information and locations please contact Concierge. Touch 7907

Dry Cleaning 

Service is provided Monday through Friday. Please contact the Bell Staff or Concierge before 8:30 a.m. to receive cleaning back by 7:00 p.m. 

Touch 7907